Terms of service

Last Updated: November 4, 2026

Welcome to Bedwarm.

These Terms of Service govern your access to and use of our website, https://Bedwarm.store, including the products, services, features, and information available through our online store.

By accessing our website or placing an order, you agree to comply with these Terms of Service, subject to applicable law.

Please read these terms carefully before using our services.

1. Overview

Bedwarm is an online retail store established in 2023, offering thoughtfully selected products designed to support comfort, convenience, and everyday living.

Throughout these Terms of Service, the terms "we," "us," and "our" refer to Bedwarm.

The terms "you," "your," and "customer" refer to individuals accessing our website or purchasing products from our store.

2. Eligibility and Website Use

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you, or that you have obtained any necessary consent from a parent or legal guardian.

You agree to use our website only for lawful purposes.

You must not:

Use our website for fraudulent or unlawful activities.
Submit false, misleading, or inaccurate information.
Attempt to interfere with website security or functionality.
Introduce malicious software, viruses, or harmful code.
Copy, distribute, or exploit website content without authorization.
Violate applicable laws or the rights of other individuals.

We reserve the right to restrict access to our website where reasonably necessary to protect our customers, business, or services.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, specifications, pricing, and availability information.

However, minor variations in color, appearance, or presentation may occur due to lighting, photography, screen settings, or manufacturing differences.

Customers are encouraged to review product descriptions and specifications before placing an order.

If a product differs materially from its description, please contact our customer support team.

4. Pricing and Payments

All product prices are displayed in the currency indicated on our website.

Prices may change without prior notice, but confirmed orders will not be affected by subsequent price changes unless required to correct an error in accordance with applicable law.

Payment must be completed using one of the payment methods available at checkout.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment transactions are processed through the payment services made available by our store.

We do not guarantee the availability of every payment method in every country.

5. Order Acceptance

After placing an order, customers may receive an order confirmation email.

An order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance.

We may decline or cancel an order for legitimate reasons, including:

Product unavailability
Suspected fraudulent activity
Incorrect or incomplete shipping information
Payment authorization failure
Material pricing or listing errors

If a paid order is canceled by Bedwarm, we will issue a refund of the amount paid for the canceled items.

6. Shipping and Delivery

Bedwarm offers free worldwide shipping on orders placed through our website.

Our estimated delivery timeframe is 7–10 business days.

Delivery estimates may vary due to customs processing, transportation disruptions, public holidays, severe weather, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate and complete shipping information.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

Bedwarm offers a 30-day free return and refund policy for eligible products.

Customers may request a return within 30 calendar days of receiving their order.

Approved returns are eligible for free return shipping, and refunds are issued according to our Return & Refund Policy.

Please review the full Return & Refund Policy for instructions, eligibility requirements, and processing details.

8. Intellectual Property

Unless otherwise stated, the original text, graphics, branding, logos, website design, and other proprietary materials displayed on Bedwarm.store are owned by Bedwarm or used with permission from their respective rights holders.

These materials are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit protected content without appropriate authorization.

9. Third-Party Services

Our website may use third-party providers for services such as:

Payment processing
Website hosting
Shipping and logistics
Customer support
Analytics and website functionality

These providers may operate under their own terms and privacy policies.

Bedwarm is not responsible for third-party websites or services that are outside our control, except as required by applicable law.

10. Accuracy of Customer Information

Customers agree to provide accurate, current, and complete information when placing an order.

This includes contact details, shipping addresses, and payment information.

If you discover an error in your order information, please contact us promptly.

We cannot guarantee that changes can be made after an order has entered the shipping process.

11. Prohibited Conduct

Customers must not engage in activities that could damage our website, interfere with other users, or compromise the security of our services.

Unauthorized attempts to access restricted systems, manipulate transactions, or misuse customer information are prohibited.

We may take reasonable steps to investigate and prevent such activities.

12. Disclaimer of Warranties

We strive to maintain an accurate, reliable, and accessible online shopping experience.

However, website availability may occasionally be interrupted by maintenance, technical issues, or circumstances beyond our control.

To the extent permitted by applicable law, the website is provided without guarantees of uninterrupted or error-free access.

Nothing in these terms excludes any warranties or consumer protections that cannot legally be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Bedwarm will not be liable for indirect, incidental, or consequential losses arising solely from website interruptions or misuse of our services.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud, willful misconduct, or other non-excludable obligations.

Customers retain all mandatory rights under applicable consumer protection laws.

14. Privacy and Personal Information

We respect the importance of protecting customer information.

Personal information collected through our website may be used to process orders, provide customer support, communicate about purchases, and operate our services.

For additional details regarding personal information, please refer to our Privacy Policy.

15. Changes to These Terms

We may update these Terms of Service to reflect changes in our operations, website functionality, or legal requirements.

Updated terms will be published on this page with a revised effective date.

Changes will not retroactively remove rights that customers have already acquired under applicable law.

16. Governing Law

These Terms of Service are governed by the applicable laws of the State of Ohio, United States, subject to any mandatory consumer protection laws that may apply in a customer's jurisdiction.

Nothing in these terms prevents consumers from exercising rights or pursuing remedies available under applicable law.