Shipping policy

Last Updated: November 4, 2026

At Bedwarm, we believe that shopping for everyday comfort should be simple, convenient, and worry-free.

We are pleased to offer free worldwide shipping to help customers enjoy our products without additional shipping charges.

Please review our shipping information below.

1. Free Worldwide Shipping

Bedwarm provides free standard shipping on all orders worldwide.

Our shipping benefits include:

Free worldwide standard shipping
No minimum order value required
No standard shipping fees at checkout
Estimated delivery within 7–10 business days
Order tracking information when available

There are no additional standard shipping charges based on the value of your order.

International customs duties, import taxes, or other government-imposed charges, where applicable, are separate from shipping fees.

2. Estimated Delivery Time

Our estimated delivery timeframe is:

7–10 business days

Business days generally exclude weekends and public holidays.

Delivery estimates begin after an order has been confirmed and prepared for shipment.

Although we aim to meet the estimated delivery timeframe, actual delivery dates may vary depending on the destination and transportation conditions.

3. Order Processing

Orders are processed after payment confirmation and verification.

Processing includes reviewing order information, preparing products, packaging, and arranging shipment.

Customers will receive an order confirmation email after successfully placing an order.

Once the order has been dispatched, shipping confirmation and tracking details will be provided when available.

Processing may take longer during periods of high order volume, public holidays, or unexpected operational disruptions.

4. International Shipping

Bedwarm offers worldwide shipping to supported delivery destinations.

International orders may be subject to additional procedures, including customs inspections and local import requirements.

Customers are responsible for ensuring that products ordered are permitted for import into their destination country.

If a shipment cannot be completed because of restrictions or logistical limitations, we will contact the customer to discuss available options, including a refund when appropriate.

5. Customs Duties and Import Taxes

Although standard shipping is free, international orders may be subject to customs duties, import taxes, or government fees imposed by the destination country.

Unless expressly stated otherwise during checkout, such charges are not included in the product price.

Any applicable charges will be handled according to the laws and procedures of the destination country.

Bedwarm does not control customs assessments or processing times.

6. Order Tracking

When tracking information is available, customers will receive a shipping confirmation email containing their tracking details.

Tracking updates may take some time to appear after a shipment has been handed over to the carrier.

If you have not received tracking information or need assistance locating your order, please contact support@Bedwarm.store.

Include your order number and the email address associated with your purchase.

7. Shipping Address Accuracy

Customers are responsible for providing complete and accurate delivery information during checkout.

Please verify:

Recipient's full name
Street address and building or apartment number
City and state or region
Postal or ZIP code
Country
Contact telephone number, where required

Incorrect or incomplete information may result in shipping delays or unsuccessful delivery attempts.

If you notice an error in your shipping details, contact us immediately.

We will attempt to update the address before dispatch, but changes cannot be guaranteed once an order has shipped.

8. Shipping Delays

While our estimated delivery timeframe is 7–10 business days, delays may occasionally occur due to circumstances beyond our reasonable control.

These may include:

Severe weather conditions
Customs clearance procedures
Carrier disruptions
Public holidays
Transportation restrictions
Unexpected logistical issues
Incorrect or incomplete delivery information

If your order experiences an unexpected delay, please contact our customer support team for assistance.

Delivery estimates do not override any mandatory rights or remedies available under applicable law.

9. Lost or Missing Packages

If your order has not arrived within the expected delivery period, please contact us at support@Bedwarm.store.

Our support team will review the tracking information and, when necessary, assist with an investigation through the shipping carrier.

If a package is confirmed lost in transit, we will work with you to arrange an appropriate resolution, which may include a replacement or refund.

10. Damaged Packages

If your package arrives visibly damaged, please inspect the contents and contact us promptly if the products are damaged or missing.

We recommend providing:

Your order number
Photographs of the damaged packaging
Photographs of the affected products
A brief description of the issue

We will review the situation and offer an appropriate solution under our Return & Refund Policy and applicable consumer protection laws.

11. Multiple Shipments

Some orders may arrive in separate packages depending on product availability or shipping arrangements.

If your order is divided into multiple shipments, you may receive separate tracking information.

There will be no additional standard shipping fees for these shipments.

12. Undeliverable or Returned Packages

Packages may occasionally be returned to the sender because of incomplete addresses, unsuccessful delivery attempts, or other delivery-related issues.

If a shipment is returned, our team will review the circumstances and contact the customer regarding the available options.

Any reshipment arrangements or refund decisions will be handled fairly and in accordance with applicable law.